Improving access to care is a strategic priority for most academic health systems and a challenge for nearly all. To address that challenge, the AAMC and Vizient sought insights from ambulatory care leaders, physicians, and staff in academic medical centers whose organizations have demonstrated exemplary access to care. This report presents a framework based on common themes that emerged among several high-performing organizations.
Readers can use the framework to improve access in their own organizations by focusing on the following drivers:
- Engaged Leadership
- Structure and Standard Processes
- Actionable Data and Analytics
- Optimized Care Delivery
- Workforce Engagement
- Leverage Technology
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Stephanie Weiner
Director, Digital Strategy & Engagement
Association of American Medical Colleges
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