Hi @Christi Martine! The error could be showing up for a number of different reasons (e.g. printing too many at a time, there's a special character that's preventing the document from being rendered properly, a browser caching issue, etc). Our AAMC Help Desk/ERAS Client Technical Support would be able to troubleshoot directly.
You can contact them via the form on this page https://www.aamc.org/contact-eras, or the phone number for program support is 202-828-0413.
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Stephanie Weiner
Director, Digital Strategy & Engagement
Association of American Medical Colleges
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Original Message:
Sent: 08-02-2023 11:59:40 AM
From: Christi Martine
Subject: ERAS Application save issue
Has anyone had any issues with saving applications in ERAS as a PDF? I am receiving a print preview error that says "An error occurred while printing."
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Christi Martine
Fellowship Coordinator
Washington University in St. Louis School of Medicine
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