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Intentionally building trust through system changes

  • 1.  Intentionally building trust through system changes

    Posted 10-11-2022 12:38:00 PM
    This session may be of interest to many:

    Intentionally building trust through system changes

    Tuesday, October 25 | 4pm ET

    In spring 2020, The Johns Hopkins Hospital's medical intensive care unit (MICU) and Chaplain Elizabeth Tracey quickly realized that her colleagues were having a difficult time connecting with patients, and patients with their care providers, and devised a way for MICU clinicians to learn more about their patients in order to better treat them – through short audio interviews with family members. This Is My Story (TIMS) has since expanded beyond its COVID-19 origins and is being replicated at hospital systems across the country.

    Chaplain Elizabeth Tracey, director of Johns Hopkins Health NewsFeed, and Daniel Wolfson, MHSA, executive vice president and COO of the ABIM Foundation, will discuss how the two-minute connection is building trust by giving care teams a humanizing window into the lives of patients who often can't speak for themselves

    Register:
    https://buildingtrust.org/2022/09/intentionally-building-trust-through-system-changes/



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    Lloyd Michener, MD
    Professor Emeritus, Department of Family Medicine & Community Health, Duke School of Medicine
    Adjunct Professor, Public Health Leadership, UNC Gillings School of Global Public Health
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