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Off Hours MyChart Technical Support

  • 1.  Off Hours MyChart Technical Support

    Posted 03-14-2024 07:41:00 PM

    I was wondering what other systems do to provide technical support for MyChart outside of regular business hours?

     We had been using a 24/7 service, but find that there were few enough calls outside of business hours to justify the expense. 
    We're considering changing our support hours and wonder how others provider support outside that time?

     Thanks!



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    Koji Sonoda
    Director, Digital Health
    UW Medicine
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