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Request for best practices for addressing the impact of social issues on the work and learning environments

  • 1.  Request for best practices for addressing the impact of social issues on the work and learning environments

    Posted 09-15-2025 09:24:00 AM

    Colleagues,

    A team at my institution is seeking information on best practices and trauma-informed response plans for addressing social events/major news stories (i.e. natural disasters, political unrest, acts of mass violence, etc.), especially from any institutions that maintain neutrality policies and/or apply a trauma-informed lens, as we develop our own response plan. Any information on who is responsible for initiating the response system; a decision tree or triage model that outlines what types of events trigger a response and at what level (individual, small group/community, or full institution); key roles, groups, and offices involved in both decision-making and implementation; the approval process for activating response mechanisms and crafting communications; adaptable message templates for various scenarios to ensure consistent, thoughtful, and timely communication; communicating the strategy and distributing relevant support resources to affected groups; and the like, would be appreciated.

    Please feel free to message me directly so as to not spam inboxes, and I can share a compiled resource list when available. Alternatively, you can email me here. Many thanks.



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    Ashley Michelle Morales, MEd
    Administrative Program Manager
    Icahn School of Medicine at Mount Sinai
    ashley.fowler@mssm.edu
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